©2017 by The Tech Medic.

Business IT Support

We offer IT support to all kinds of businesses, no matter the size or structure of the company. We vow to ensure that your computing and technology is running reliably without interruption, creating a smoother day to day work life. Below are some of the features offered in our support contracts.

Our Support Contracts (Yearly or Monthly):

24/7 IT Monitoring - Servers, Computers & Networks

Same day remote support at no extra cost

All technology supported - discount phone/tablet repairs

6 monthly clean up and check of all devices on support plan

Priority on site visits at a discounted rate (guaranteed next day)

Frequent IT suite analysis and report

Additional Services:

Office moves & IT relocation charged as an hourly or day rate 

Business antivirus to cover all devices with monitored warnings

Server, switch & WiFi implementation and upgrades 

We provide a quote tailored to your needs and devices. This allows you to pick and only pay for the services you and I believe you require...

The Process:

Enquire and receive a questionnaire to fill out, where you will provide details of services and devices that require a support plan.

 

Allow us to tailor your quote to suit your business, organise a meeting if required.

 

Book a visit to implement required software (monitoring) and run check on devices.

 

Receive our initial report of your IT system, act on any agreed improvements.

 

Sit back and relax, knowing your IT suite is being proactively monitored and any issues that require attention will be resolved quickly and efficiently to ensure you business runs smoothly.